Every SLOWE sofa bed comes with a 5-year structural warranty on the plywood frame, platform and hardware, and a 3-year fabric and cushion warranty for normal residential use. If something doesn’t hold up the way it should - whether a fixing comes loose, a cushion collapses, or a seam fails, we’ll repair it or replace the part at no cost. We stand behind what we make.

Read our full warranty

Our sofa beds are made slowly, properly, and with the intention of lasting a very long time. Every frame begins with FSC-certified plywood, cut and assembled here in England, designed to be strong, serviceable and repairable. Nothing is glued shut, nothing designed to be thrown away. If a component fails, we can replace just that part-never the whole sofa. Good furniture should be fixable, not disposable.

Read our approach to sustainability

We know buying a sofa bed online can feel like a leap of faith. That’s why you can try it at home for seven days. If it isn’t right for your space, your body, or your lifestyle, we’ll take it back—no stress, and no awkward conversations. And if the sofa arrives with a dent, mark, or issue of any kind, we’ll put it right quickly. Your experience matters as much as the product itself.

Read our FAQ's

If you ever need us, just email emma@sloweliving.com
with your order number, photos and a short description of the issue.

A member of our team will reply within two business days with a resolution and next steps. Most issues can be resolved quickly with a replacement part or a local repair -meaning less waste, less hassle, and a sofa that carries on for years.

Contact us